WEA Travel Peru rigorously establishes, implements, sustains, and perpetually enhances its Integrated Management System (IMS), incorporating all requisite processes and their interrelations, in strict adherence to the standards set for implementation. To this end, a comprehensive IMS Process Map (WEA-D01) has been meticulously established and documented.
The deployment of the IMS within WEA Travel Peru is strategically structured around core strategic processes, mission-critical processes, and essential support processes.
To uphold the integrity of the IMS, WORLDWIDE EXOTIC ADVENTURES SRL employs a robust framework of internal and external audits as a pivotal control mechanism. This ensures that all processes are executed with utmost efficacy and conformity to the organizational protocols. To facilitate this, each process is supported by thoroughly documented information, including detailed procedures, process-specific documentation, flowcharts, and related materials. These documents are essential for the effective tracking, monitoring, and evaluation of the processes, ensuring operational excellence and adherence to planned objectives.
SCOPE OF THE INTEGRATED MANAGEMENT SYSTEM OF WEA TRAVEL PERU
“Design and operation of tourist experiences. Marketing of travel and tourism services for inbound and outbound corporate clients and the general public.”
INTEGRATED MANAGEMENT SYSTEM POLICY
WORLDWIDE EXOTIC ADVENTURES SRL is a Peruvian company comprised of professionals with over 20 years of experience in designing, developing, and operating tourist experiences. We primarily conduct our operations in Cusco, from where we monitor our clients’ journeys through other cities in Peru with programs aimed at meeting the needs and expectations of our clients that align with their dream trip.
The commitments underpinning our Integrated Management System are as follows:
To provide truthful, adequate, and timely information that enables our clients to make the best decisions for their dream journey.
To offer an effective and safe service complying with laws, regulations, requirements, and other applicable stipulations, as well as commitments to quality and the environment.
To continuously improve the effectiveness of the integrated management system, taking responsibility for the quality of our services, prevention, and control.
To protect the environment, including pollution prevention, sustainable resource use, biodiversity protection, and ecosystem conservation.
To fulfill our commitments, we make appropriate use of available technology and encourage our collaborators to commit to and be passionate about their work. We expect satisfied customers to become our strategic partners in our growth and consolidation at both national and international levels.